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Warranty Information

We do our best to provide you with exact description of the product. Any reports of problems with an order shipped more than 30 days ago cannot be serviced. Please see below general rule for returns:

  • Products unopened/unused are eligible for return.
  • All returns for a refund or credit must be within 30 days and it must include any accessories, manuals, documentation, etc. that was shipped with the product.
  • In case of return for credit you are responsible for return shipping charges that are not related to a manufacturer error.

Shipping Information

Once your order is confirmed and paid we will ship it within three working days.

Local pickup are free. You may pick up your order between 10am and 4pm, Monday though Friday, but please make sure it is ready. Once your order is ready for pickup, you will receive an email letting you know order status. You can also use order tracking page to track your order status.

Actual shipping costs are calculated during checkout.

National Shipping

We ship through Indian Postal Service, Blue Dart, DTDC or Blazeflash Courier. All of these services provide shipment tracking facility. Once an order is confirmed and paid it will be shipped within three working days.

Free Shipping: All national orders, i.e. orders shipping in India having order value greator than 2000Rs and weights less than 500grams are eligible for free shipping through courier or cash on delivery.

International Shipping

All internation orders will be shipped through Fedex, DHL, USPS or Registered Airmail. All of these services provide shipment tracking facility. Once an order is confirmed and paid it will be shipped within three working days.

Free Shipping: International orders value greator than 250USD and weights less than 1000grams are eligible for free shipping through Fedex, DHL or USPS.

Currency Conversion

At time of shipping your order invoice will be generated in INR (Indian Rupee) but international orders can be paid in your local currency. Currency selection is located top left hand side of every page of the website

Cancel Order

Order can be canceled if its not shipped, through order tracking page. Once order has shipped out it cannot be canceled.
For order which are paid and gets canceled, it may take upto 10-12 days to process refund. Refund will be made through the same channel which you used to pay for your order.

Order Tracking/Status

Order status can be checked using the order tracking page. Order tracking page link is on every page in footer. Orders can also be canceled using this page.

Order Payment

You may pay by wire transfer, PayPal or Cash On Delivery.
Please Note: Your order cannot be processed until we receive your confirmed payment for the order. It may take up to 3 business days from receipt before processing is complete and we are able to ship.
Wire transfer payments usually take 3-5 business days to clear. We will not ship your order until your payment is verified by our bank. A record of the transaction from your bank is not sufficient to release an order.

Unpaid Orders

Unpaid orders can be paid within 30 days from the date of order. Order unpaid for more than 30 days will automatically gets deleted by our software.

In an unpaid order products will not be reserved for shipment untill the order is paid. If you have an unpaid order and by the time you pay for it if product goes out of stock then your order will be delayed untill the product is restocked. At this point you can wait for restock of product or can cancel your order through order tracking page.

Contact Address


Anceop Electronics
E-2/360, Arera Colony
Bhopal - 462016
M.P. India.
 

Contact Number: +91-7389704624
Contact Email: customercare@anceop.com
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